FAQ

Installation

How to install NOISE-STOP®?

Watch the video below. You will find how the easy installation of the product takes place and you will have some examples of its effectiveness.

 

How do I stabilize NOISE-STOP® in the manhole?

By placing a drop of silicone under each unit, you can help hold the product while you close the manhole, especially if the installation is done without the help of another person.

How do I choose the best NOISE-STOP® kit for me?

In our Product Selection Guide you will find some guidelines to select the most suitable Noise-stop® for your case.

Is ITG in charge of the installation?

The company deals with the production and sale of the product, does not implement any direct intervention at the headquarters. For any support on site it is always suggested to involve the relevant public administration.

How long will I be refunded following a confirmed order cancellation?

The refund is made within 24-48 hours of the cancellation of the order not yet processed.
If your order has already been processed and you want to cancel it, please contact our customer service at +39 030 74 01 249, service available from Monday to Friday, from 9:00 to 18:00 (Italian local time).

Delivery

How much does shipping cost?

Shipping is free for minimum orders whose amount varies depending on the area and shipping area.
Before completing the order, any shipping costs will automatically appear in the order summary in case the minimum order for free shipping is not reached.

Where is the NOISE-STOP® product shipped?

NOISE-STOP® is shipped World Wide from our only Italian office in Via Fusline, 36 in Palazzolo s/O, (BS).

Do you have distributors/retailers in my area?

NOISE-STOP® is mainly supplied and distributed by the only Italian office.
To know any dealers or distributors in your country and in your area please contact our customer service at +39 030 74 01 249, service active from Monday to Friday, from 9:00 to 18:00 (local Italian time).

Returns

Can I return the product once installed?

ITG does not accept returns following the application of the product. Each return must be returned intact in its packaging, any transport costs are borne by the customer.

Do you need to buy NOISE-STOP® in large quantities?

Enter our dedicated section and contact us directly.

 

guida antirumore tombini